Smart Support Center
The support resources are updated weekly with new content. Have a question that we did not answer, just let us know. 

SmartSupport Questions and Answers

Explore the east to understand articles on "How To..." and discover just how simple it is to get the most our of your SmartReader system.. 


• Client Portal 

SmartTraining Certifications

Are you ready to become a SmartReader Certified User? Take the Level 1 (RT) and Level 2 (SR) certifications for an ungraded status on your result forms. 

Training and Education

For new users who just ordered a SmartReader or added a new location.

For existing users who would like to discuss upgrading or changing plans.

Certification Programs - Coming Soon

Get POCT certified. Learn about rapid drug testing kits, how they work and what can impact a result.

Get SmartReader User/Tester certified and become an expert on POCT and SmartReader.

Live Support - licensed users

Need immediate help?
call (877) 868-9967 or email

901 Port Centre Parkway, STE 8

Portsmouth, VA 23704

877 868-9967

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